Click the link to read the article on the Denver Water website (Cathy Proctor):
Do you know you should “Use Only What You Need”?
If yes, then you’re familiar with Denver Water’s decadelong campaign, launched a few years after the 2002 drought, that urged customers to reduce the amount of water they used in their everyday lives.
The occasionally cheeky campaign showcased images like a park bench with only room for one person, water from a broken sprinkler head cascading onto a giant billboard and suggestions for using less water — like showering with a friend.
And it worked. By the time the campaign — created by Denver’s Sukle Advertising & Design — ended in 2015, water use by Denver Water’s customers had dropped 22% compared to usage before the drought.
The “Use Only What You Need” campaign has been recognized repeatedly over the years for its effectiveness and memorability, and on May 17 the Out of Home Advertising Association of America inducted it into the OBIE Hall of Fame, a group dominated by advertising campaigns backed by national and international brand names.
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“Denver Water’s signature orange box asking customers to ‘Use Only What You Need’ became advertising legend in the Denver metro area,” said Jim Lochhead, Denver Water CEO/Manager.
“In a light-hearted and at times outrageous way, the campaign led the charge for our conservation programing where we had a critical call to action: Reduce water use by 22%. Eight years after achieving that goal, Use Only What You Need has remained a one-of-a-kind catchphrase that has continued to help Coloradans embrace a culture of conservation, which is so vital in the arid West where water is such a precious resource.”
Out-of-home advertising is visual advertising outside of the home, such as billboards, indoor and outdoor signs, ads on bus shelters or benches, in airports or train stations, and in a stadium or movie theater.
Previous OBIE Hall of Fame winners include the insurance company Geico (2021), entertainment giants The Walt Disney Co. (2007) and Universal Studios (2019), brewer MillerCoors (2018) and technology company Apple Inc. (2005).
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Competition for the 2022 Hall of Fame award put Denver Water up against international heavyweights — and household names — Google, Netflix, Procter & Gamble Co., Pepsi and Samsung.
In the 30-year history of the OBIE Hall of Fame awards, Denver Water’s award is only the second time a regional brand has won the judges’ nod. The first was the San Diego Zoo in 1995.
“This is one of the highest creative honors in our industry, and we are immensely proud to be recognized by OAAA and our peers,” said Mike Sukle, owner of Sukle Advertising & Design.
“Creating and managing the campaign for a decade shaped how we approach every campaign we create. It cemented our philosophy that work must be both smart and creative to generate exceptional results. And while mass media including out of home was critical, the campaign spread almost as much through word-of-mouth. Our audience became our media. That’s an important lesson for all brands. And if you can make people like you, they may also listen to you,” he said.
Anna Bager, president and CEO of the association, called Denver Water’s campaign “truly brilliant and entertaining.”
“Denver Water has achieved legendary out-of-home status with a sustained level of creative excellence over many years. Their commitment to the ‘Use Only What You Need’ headline came to life in a seemingly endless number of creative solutions,” she said.
And while Denver Water’s message that water is precious and should be used wisely hasn’t changed, the utility’s campaign around water has evolved into a simple main message: Water is everything.
Using the tagline “Life Is Better With Water,” the utility’s current campaign with Denver advertising agency Pure Brand celebrates the importance of water as a precious resource in our everyday lives and one that plays a vital role in Colorado’s unique lifestyle.
“It’s about elevating the value of water in our daily lives. Together, we all can help create a ripple effect that ensures our Colorado lifestyle continues for generations to come,” said Kathie Dudas, manager of brand and marketing at Denver Water.